Training workshop for the powerful 8D problem solving process

Background of the 8D problem management and resolution tool
No matter how well product development is planned and executed, defects are generated that can escape to the customers and end users. Failure to resolve product problems quickly can lead to negative consequences for the customers and increases the internal business costs. Problem resolution is one of the most time consuming and costly tasks in project life cycles. It is therefore imperative that the business can recognise the problem and apply the necessary resources to correct the problem.
This 8D problem solving process defines a formal process that allows the business to resolve product problems quickly and permanently. This not only minimises the effects on the customers but also reduces the overall costs incurred by the business.

The 8D problem management and resolution tool
Problem resolution will not necessarily happen by itself. This is especially true if the problem goes unnoticed by the business or the business does not have the tools and processes to correct the problem. This training goes through the latest 10 step 8D problem solving process as outlined below:

• Identify the need for a problem resolution
• Establish the problem resolution team
• Describe the problem
• Develop containment
• Define the root cause of the defined problem
• Develop a permanent corrective action
• Validate and implement the permanent corrective action
• Prevent the problem from re-occurring
• Replicate the solution
• Recognise the team

A problem management reporting methodology is also defined that allows others within the business to quickly and easily understand the status of the problem resolution process.

The 8D problem management and resolution training course
This one day on-site 8D problem solving training course explains how to successfully operate the 8D problem management and resolution process. The intent of this and all our training courses is not to tell or show the trainees what to do but to impart the capability to perform the required tasks. There is no limit to the number of trainees but we strongly recommend no more than 5 individuals attend per course. We find that if there are any more than this the training becomes ineffective and wasteful.
This course is targeted at the project managers, product design engineers, the manufacturing engineers and the programme managers delivering new products. This training course is given in English. All our courses are designed to be informal and are based around a series of discussions and practical exercises.

Another great training course from Product Development Consultants

APQP, APQP PPAP, QFD, FMEA, DFMA, SWOT and 8D on-line training

Announcing our on-line Product Development training courses show how to successfully operate the various product development quality tools and business development tools available. The courses are targeted at those involved in delivering new goods, services or processes and are written in English. The courses are on:

• APQP PPAP
• QFD
• FMEA
• DFMA
• SWOT
• 8D

The intent of all our web based training courses is to impart the capability to use the required tool. Each training course comes with all the necessary free downloads to enable the trainee to start using the tool immediately. No special software required.

Access to these great on-line training courses is time limited and not usage limited. Once payment has been received we will issue a user name and a keycode that gives unlimited user access to the training course. This user name and keycode can be used as many times as needed and by as many individuals as needed.

Another great solution by Product Development Consultants

Eight Discipline (8D) problem solving process training workshop

Background of the 8D tool

The 8D problem solving tool forms the heart of any thorough problem solving process. Developed from the engineering community the 8D problem solving tool can be applied to any goods, services or processes that are experiencing problems either during development or are currently in operation.

The 8D tool

The 8D tool divides the problem solving process into sequential steps giving the problem solving team structure to their work. Each step has its own process and activities. This 8D tool has been recently improved with an additional step added at the start of the process and an additional replicate step added in recognition of the need to maximise the effects of the work carried out. The process steps are:

1. Identify the need for a problem resolution
2. Establish the problem resolution team
3. Describe the problem
4. Develop containment
5. Define the root cause of the defined problem
6. Develop a permanent corrective action
7. Validate and implement the permanent corrective action
8. Prevent the problem from reoccurring
9. Replicate the solution
10. Recognise the team

Please note that this training course details all ten steps whereas the traditional 8D retains only the original 8 steps.

Applications of the 8D tool

The 8D tool can be used where any problems are encountered with any goods, services or processes. Applications include problems in; design of consumer goods, website development, restaurant front of house operations, manufacturing process development, hotel services, software development etc. Essentially the 8D problem solving tool should be applied in the the problem resolution of problems encountered with any goods, services and processes. The main point of the 8D tool is to establish the root cause of the problem and give solutions that can be robustly applied. This minimises the exposure of the problem to the customer and to the business, whether the problem area is in development or currently in operation.

The 8D training course

This on-line training course starts with an overview of the 8D problem solving tool and the 8D process. The training course then guides the trainee through a step by step process of how to conduct an 8D on goods, services and processes. A worked example is given of an 8D applied to a production process. This training course is given in English and is designed to impart the capability to perform an 8D. This 8D problem solving training course comes complete with a free download of the 8D template. No prior knowledge is required or assumed and no special tools are needed.

Taking the 8D training course

Access to this great on-line 8D problem solving training course is time limited and not usage limited. Once payment or an order has been received we will issue a user name and a keycode that gives unlimited user access to the training course. This user name and keycode can be used as many times as needed and by as many individuals as needed.

Another great web based training workshop from Product Development Consultants